Embassy of Indonesia
2020 Massachusetts Ave NW, Washington
Terhitung sejak 16 April 2018, layanan penerbitan atau perpanjangan paspor di seluruh Perwakilan RI telah menggunakan Sistem Informasi Manajemen Keimigrasian (SIMKIM) yang telah tersambung langsung dengan Pusat Data Keimigrasian Direktorat Jenderal Imigrasi di Jakarta. Sehubungan dengan hal tersebut, pemohon diwajibkan datang langsung ke KBRI Washington, DC untuk pengambilan sidik jari dan foto (biometrik) dengan membuat janji jadwal terlebih dahulu.

Reviews

  • Lucy Darmadi
    Excellent
    5
    Excellent service. The staff are professionally friendly. Their smile make you feel comfortable but reliable. Thank you to all the gentlemen at KBRI DC.
  • Sri Endah
    Good
    5
    Good
  • Juliana Broadway
    Juliana Broadway
    5
    Had an appointment this morning for extend my passport and arrived earlier than what is exactly appointment with them but they did processed my document without let me waiting for my time . Met with Mr. Viktor and Mr. Helmi, they are so friendly and help me to print out some sort document for my processing . Answering all my question with polite way and kind . Thank you so much for your kindness and the way you treat all the people who came to indonesian embassy with smile and kind .. Keep it up the warming welcome from you guys ..
  • Hennie Julia
    Hennie
    5
    Awesome service. Fast, professional and friendly.
  • Swe sien Tan
    Excellent, fast and friendly service!!!
    5
    i went to embassy this morning for 9.15am appointment and not even 9.15, the staff already processed my document. they were fast and friendly (Pak Viktor and Pak Hemil) . They were not mad on me because my passport's expired. they were really nice and helped me a lot :>. i was really worried and nervous about that. The security staff was nice also. He let me in at 8.55 am because it was really cold this morning and he told me to wait in lobby :>. Thank you so much and i appreciate it really.
  • Dyta D Marsetha
    Excellent Service and Friendly Staffs
    5
    I went to the embassy 3 weeks ago to extend my passport. The visit was very pleasant as all the staffs are super friendly & helpful. For some reasons it took longer for my passport extention process and it worried me. I made a phone call to find out what was going on, and the staff explained me nicely about the situation. My emails were also replied in a timely manner. And today I got my new passport back. Happy!! Very proud of the service you guys delivered. Keep doing a fantastic job!! And Thank you
  • Swe sien Tan
    its closed because snowing
    3
    This morning, i went to Washington DC embassy according my schedule appointment but its closed. i think because of snow. this morning, i did not get any email notification if they are close. i got email of appointment reminder around 11am instead. this morning i did not see any notification on their website also. i left my house early morning because i live very far. i just saw their notification this afternoon. i should have called them before i went there lol. So i supposed i have to make another appointment ^_^
  • Geliga Purnama
    GP and IND
    5
    Pak Victor and Mbak Nanik...you guys are ROCK!!! Nothing but Awesome. Pak Ambassador, they are strong asset to KBRI to be honest.
  • Zaina Elmasry
    Good services and friendly staffs
    5
    I came to Washington DC in long trip (5.5 hours) from my home in Greensboro. I would like to say special thanks to Pak Victor and all of his staffs that gave a good services with their friendly smiles. They are very helpful and I really appreciated.. Speak Bahasa Indonesia with them feels like back to our home country. Please keep a good heart and the best life for all of u.
  • Ann
    They were the best !!
    5
    Pak Victor understood our life as immigrants in USA, he did his best to help. He was very genuine, kind, respectful, down to earth, gentle person that I ever knew. He put all his heart and a lot of love in serving Indonesian people. I couldn’t thank him and Mbak Nanik for all their help and hospitality. Wish them the best in life and after !!
  • Robert Johnson
    Pak Victor at KBRI Washington DC was the best and he makes our embassy smiled again
    5
    I have to make a trip from my home in Philadelphia, PA to Washington DC (130 Miles, 2 hours drive)to get my passport extended. It was well worth trip!! Pak Victor was excellent with great customer services and I am sure he does that to everyone, Thanks Pak Victor, you’re the best - Mr Ambassador please raised his salary
  • Indra Molyneaux
    TWO THUMBS UP for KBRI Washington DC and Madrid
    5
    Great services with a wonderful and very helpful staff. ' Terima kasih mbak and bapak-bapak.
  • Aurelia Oen
    Indonesia
    5
    Wonderful and super friendly people! Feels like you are in Indonesia. Excellent service and the team are very helpful. Explaining and assisting us in the process. Thank you Bapak & Ibu
  • Arimbi Puteri
    5 star for Indonesia Consuler (KJRI Chicago)
    5
    Mewakili anak saya yang baru berusia 4 bulan, saya ingin menyampaikan bahwa kita puas dengan pelayanan ya g diberikan oleh Bapak yg bertugas hari ini (Jumat, 18 Mei 2018). Pukul 9:30 pagi td saya datang untuk proses pembuatan paspor anak dn surat ket lahirnya. Proses sangat cepat. Bapak yg yg bertugas sangat ramah dan komunikatif. Sebelum datang saya sempat telfon dulu. Dan menelpon ke KJRI Chicago pun tidak menunggu lama langsung diangkat. Saya diberikan informasi yg sangat kengkap dan jelas. Sehingga saat saya datang semua dokumen yg dibutuhkan sudah saya sediakan. Pokoknya the best untuk si Bapak. Semoga sukses selalu Bapak and KJRI :)
  • Arimbi Puteri
    5 star for Indonesia Consuler (KJRI Chicago)
    5
    Sangat Puas sekali dengan pelayanan yang diberikan oleh Bapak yang bertugas hari ini (Jumat, 18 Mei 2018). Pukul 9:30 pagi tadi saya datang untuk proses pembuatan paspor anak, surat ket nikah and ket lahir. Bapak yg bertugas sangat ramah, dan membantu sekali. Komunikatif sehingga kita jg merasa nyaman untuk berada di sana. Proses nya jg cepat. Terimakasih untuk Bapak yg saya lupa nanya namanya. Sukses selalu untuk Bapak :)

Our providers

Embassy of Indonesia
Terhitung sejak 16 April 2018, layanan penerbitan atau perpanjangan paspor di seluruh Perwakilan RI telah menggunakan Sistem Informasi Manajemen Keimigrasian (SIMKIM) yang telah tersambung langsung dengan Pusat Data Keimigrasian Direktorat Jenderal Imigrasi di Jakarta. Sehubungan dengan hal tersebut, pemohon diwajibkan datang langsung ke KBRI Washington, DC untuk pengambilan sidik jari dan foto (biometrik) dengan membuat janji jadwal terlebih dahulu.

Our services

Jadwal Perekaman Biometrik
Terhitung sejak 16 April 2018, layanan penerbitan atau perpanjangan paspor di seluruh Perwakilan RI telah menggunakan Sistem Informasi Manajemen Keimigrasian (SIMKIM) yang telah tersambung langsung dengan Pusat Data Keimigrasian Direktorat Jenderal Imigrasi di Jakarta. Sehubungan dengan hal tersebut, pemohon diwajibkan datang langsung ke KBRI Washington, DC untuk pengambilan sidik jari dan foto (biometrik) dengan membuat janji jadwal terlebih dahulu.
45 minutes